Regional Supervisor
Core
Field-based coaching, auditing, and operational support for a network of Collection Technicians delivering drug and alcohol testing services.
Role type
Regional Supervisor (Field Operations)
Builds
Drug and alcohol testing services for clients
Domain
Forensic testing / Life sciences
Deliverable
client delivery
Required skills
Training and coaching, auditing compliance, regulatory compliance knowledge, recruitment support, performance monitoring, field operations management
Preferred skills
Experience with digital and paper-based collection processes, tablet and system training
Technologies
Tablet-based collection systems
Responsibilities
Train and coach Collection Technicians, conduct planned and unannounced audits, identify and deliver retraining, support recruitment and induction, monitor performance and provide feedback, maintain training and audit records, conduct collections
Seniority
Experienced, hands-on IC
