Hotel Staff
Core
Front-of-house hospitality staff providing check-in, guest support, and service in country-style pubs and hotels.
Role type
Front-of-house hospitality associate
Builds
Guest check-in, room assignments, and on-site service for customers
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Customer service, attention to detail, telephone communication, complaint resolution, safety compliance
Preferred skills
Teamwork, willingness to learn, positive attitude
Responsibilities
Greet and check in guests, answer telephone enquiries, handle customer complaints, maintain front-of-house safety and cleanliness
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