Collections Analyst
Core
Manage a high-volume book of B2B accounts in construction and engineering services to drive timely payments and reduce aged AR.
Role type
Senior IC collections analyst
Builds
Cash flow stability for AEC clients via automated and manual collections workflows
Domain
Architecture, Engineering, and Construction (AEC)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
B2B collections, accounts receivable management, outbound contact strategy, dispute classification, contract terms analysis, ERP system navigation, KPI reporting
Preferred skills
Construction/engineering industry experience, pay-when-paid contract expertise, dispute resolution workflows, distributed team experience
Technologies
HighRadius, Deltek
Responsibilities
Manage prioritized queue of B2B accounts to drive payment and reduce aged AR; Execute outbound contact strategy via phone and email; Log all contact attempts and monitor promises to pay in HighRadius; Identify, code, and route disputes to internal owners; Apply pay-when-paid contract terms and resolve project-based billing queries; Contribute to aging analysis and KPI reporting
Seniority
Mid-level, hands-on IC
