Functional Business Consultant - Service*
Core
End-to-end ownership of Service processes and system capabilities within a global Service organization, acting as a functional bridge between business, processes, and systems.
Role type
Functional Business Consultant (Service)
Builds
Stable operations and future-proof solutions for Service processes using IFS Cloud and additional Service-related business applications.
Domain
Industrial/Asset-based Service management, ERP systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Service process ownership, IFS Cloud functional ownership, root-cause analysis, system landscape evaluation, change management, stakeholder facilitation, process documentation
Preferred skills
Heterogeneous application landscape experience, business requirement translation, structured analytical thinking
Technologies
IFS Cloud
Responsibilities
Own and improve end-to-end Service processes (Installed Base, Contracts, Work Orders, Execution, Billing), translate business requirements into functional system solutions, analyze incidents and change requests, coordinate external service providers, create and maintain process documentation
Seniority
Mid-level, hands-on functional consultant
