Finance OTC Analyst (Order-to-Cash Analyst m/f)
Core
Manage the collection process, follow up on outstanding payments, and resolve customer account issues to ensure timely cash collection.
Role type
Finance OTC Analyst (Order-to-Cash Analyst)
Builds
Efficient Order-to-Cash operations and optimized cash flow
Domain
Finance / Accounts Receivable
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable management, collections, customer account maintenance, dispute resolution, aging report analysis, cross-functional collaboration
Preferred skills
Customer service, portfolio management, proactive communication
Technologies
None stated
Responsibilities
Manage the collection process and follow up on outstanding payments; Deliver excellent customer service while handling customer inquiries and payment-related matters; Investigate, raise, and coordinate the resolution of customer queries and account issues; Support the management of a broad Accounts Receivable portfolio; Maintain customer accounts and proactively communicate with customers to track and update expected payment dates; Help ensure timely cash collection and contribute to effective Accounts Receivable management
Seniority
Individual Contributor
