Contract IT Infrastructure Engineer
Core
Provide IT Infrastructure support and delivery services to users and supported sites across Ireland and the United Kingdom.
Role type
Contract IT Infrastructure Engineer (End User Compute & Support)
Builds
End user compute services, device provisioning, and local technical support for IT Infrastructure equipment.
Domain
IT Infrastructure / End User Computing
Deliverable
client delivery
Required skills
End user device support, Active Directory, Group Policy, networking concepts, ticketing systems, incident management, change management, technical documentation, hardware/software troubleshooting
Preferred skills
VoIP telephony support, server/network awareness, shift rotation adaptability
Technologies
Microsoft Windows, Active Directory, Group Policy, ticketing systems
Responsibilities
Provide desk-side and remote IT support to users, install and maintain end user devices, manage device assets, log and progress Incidents and Service Requests, raise and implement Change Requests, create and update technical documentation, participate in on-site and off-site support coverage including shift rotation.
Seniority
Mid-level, hands-on IC
