Director Global Revenue Management Services F/H/X
Core
Global Director responsible for strategy, governance, and operational standardization of Revenue Management services across Accor's 5,500 hotels and 100 million clients worldwide.
Role type
Director, Global Revenue Management Services
Builds
Global Revenue Management service frameworks, standardized operating models, and performance dashboards for Accor hotels.
Domain
Hospitality / Revenue Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic vision, analytical expertise, stakeholder management, operational modeling, change management, project coordination, data management, performance benchmarking, cross-functional collaboration
Preferred skills
Pricing expertise, forecasting, segmentation, knowledge management, automation initiatives
Technologies
PMS, TARS, RMS, Excel, KPIs, dashboards
Responsibilities
Define and evolve global RM strategy aligned with business priorities; standardize service models and SOPs across regions; build and maintain service blueprints and SLAs; implement global performance dashboards and KPIs; act as global escalation point for major RM issues; develop competency frameworks and training programs; lead transformation initiatives for RM scalability and automation.
Seniority
Director, global scope