Travel & Employee Services Manager
Core
Building and optimizing a Travel & Employee Services Operating System to enable faster, more convenient global business travel, visitor support, and workplace operations for a multinational team.
Role type
Senior Travel & Employee Services Manager (hands-on operator)
Builds
A unified travel and employee services ecosystem including corporate travel programs, visitor support infrastructure, and workplace operations tools.
Domain
Corporate travel management, global operations, hospitality, and employee services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Corporate travel operations, global travel policy management, vendor and partnership management, data analysis and reporting, process automation, stakeholder communication
Preferred skills
Experience in global corporations or TMC/hospitality industry, APAC multi-entity policy alignment, corporate rate negotiation, translation service sourcing, data visualization tools
Technologies
Google Workspace, Sheets, Excel, Looker Studio, Jira
Responsibilities
Oversee end-to-end business travel processes including policy updates, exception handling, and cost compliance; Manage global vendor relationships (TMCs, hotels, airlines) and develop corporate rate agreements; Support overseas visitors with accommodation and logistics and optimize translation services; Handle employee services including mail, courier, and asset management; Analyze travel and service data to standardize workflows and improve operational efficiency.
Seniority
Senior, hands-on IC