Técnico de soporte remoto
Core
First-line technical support specialist handling phone and web inquiries to resolve user incidents.
Role type
Junior IC IT support technician
Builds
Resolved support tickets and restored user access
Domain
IT infrastructure and helpdesk
Deliverable
client delivery
Required skills
troubleshooting, remote access tools, network fundamentals (TCP/IP, DNS, DHCP), Windows OS, ticketing systems (ITIL)
Preferred skills
A+ certification, CCNA certification
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.