Solutions Engineer, Professional Services DACH
Core
Lead the successful deployment of Axon's integrated hardware and on-premise/SaaS solutions for public safety customers across Germany, Austria, and Switzerland.
Role type
Senior Professional Services Manager (Solutions Engineering)
Builds
Hardware and on-premise/SaaS public safety solutions
Domain
Public safety / Law enforcement / Enterprise IT
Deliverable
client delivery
Required skills
Enterprise IT environments, Networking, Microsoft technologies (Windows Server, Active Directory, Azure/Entra ID), Cloud solutions, API integration, Hardware implementation, Project management, Customer consulting, Technical training
Preferred skills
Public sector or law enforcement customer experience, Relevant certifications (Microsoft, Cisco, Azure, Cradlepoint)
Technologies
Windows Server, Active Directory, Azure, Entra ID, Cradlepoint
Responsibilities
Lead customer implementations of hardware and software solutions, Support pre-sales activities including technical workshops and solution design, Plan and coordinate deployments with customers and partners, Install, configure, test, and troubleshoot solutions, Deliver customer training and knowledge transfer, Serve as primary technical contact during deployment and hypercare, Ensure compliance with security and privacy regulations
Seniority
Senior, hands-on IC with leadership of implementations