IT Manager
Core
Manage IT infrastructure, third-party vendors, and guest-facing technical support for a luxury hotel, ensuring zero downtime and seamless connectivity.
Role type
Senior IT Manager (Hospitality)
Builds
LAN/Wi-Fi networks, server environments, and guest entertainment systems
Domain
Luxury Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Networking (VLANs, Firewalls, APs), Windows/macOS administration, Cloud-based hospitality solutions, Vendor management, Incident response, Budget tracking, Hardware lifecycle management
Preferred skills
PMS (Opera/Mews) expertise, POS systems knowledge, IPTV/Guest Entertainment systems support, Greek language proficiency
Technologies
Opera, Mews, VLANs, Firewalls, Access Points, Windows, macOS, Cloud platforms
Responsibilities
Monitor and maintain LAN, Wi-Fi, and server environments; Provide white-glove technical support for guest inquiries; Administer hospitality software (PMS, POS); Ensure cybersecurity compliance and data backups; Oversee hardware lifecycle and coordinate with vendors; Assist in IT budget and inventory tracking; Train users on best practices
Seniority
Mid-Senior, hands-on IC with management duties