Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and ensuring safety and process compliance for automotive maintenance and tire services.
Role type
Service Department Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail and maintenance
Deliverable
client delivery
Required skills
Team leadership, scheduling and assignment management, performance evaluation, inventory management, safety compliance enforcement, customer interaction, OSHA/MSDS knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, teamwork
Technologies
ISI systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching on operational processes and safety standards, managing parts inventory, ensuring store safety compliance, working directly with customers on sales and service issues, evaluating personnel performance
Seniority
Mid-level, hands-on management