Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and coaching team members to ensure efficiency and safety in an automotive maintenance store.
Role type
Service Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail / Maintenance
Deliverable
client delivery
Required skills
Leadership, store management, team supervision, scheduling, performance evaluation, inventory management, safety compliance, customer relations, OSHA/MSDS knowledge
Preferred skills
Fast-paced environment adaptability, organization, mentoring, business objective achievement
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, assigning work, coaching team members on operational issues and safety procedures, working directly with customers on sales and service opportunities, managing parts inventory and outside purchases, ensuring store and equipment safety compliance, evaluating personnel performance and productivity
Seniority
Mid-level, hands-on management