Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and ensuring safety and process compliance in an automotive maintenance store.
Role type
Service Department Manager
Builds
Service department operations and customer service experiences
Domain
Automotive maintenance and repair
Deliverable
client delivery
Required skills
leadership, scheduling, performance evaluation, inventory management, safety compliance, customer relations, OSHA/MSDS knowledge
Preferred skills
fast-paced environment adaptation, mentoring, business objective achievement, teamwork
Technologies
ISI systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety and equipment compliance, coaching team members on operational processes, working directly with customers on sales and service issues
Seniority
Mid-level management