Automotive Service Advisor
Core
Managing the automotive service department by supervising technicians, scheduling work, and ensuring customer satisfaction and operational efficiency.
Role type
Service Department Manager / Senior Service Advisor
Builds
Service department operations and customer service experience
Domain
Automotive retail / Aftermarket services
Deliverable
client delivery
Required skills
Team leadership, scheduling and assignment, performance evaluation, parts inventory management, safety compliance, customer relations, OSHA knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement
Technologies
Safety equipment, shop hardware
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety compliance, coaching teammates on operational issues, evaluating staff performance
Seniority
Mid-level, hands-on management