Lead Full Stack Developer (Outbound and Selfservice)
Core
Design and develop a scalable, UI-driven self-service platform for contact center operations on Amazon Connect, enabling business users to manage call routing, queues, and outbound campaigns.
Role type
Senior Full Stack Developer (Technical Lead)
Builds
Scalable microservices, REST APIs, and UI-driven platforms for contact center workflows.
Domain
Cloud-native contact center operations and telecom platforms.
Deliverable
production ML models | product features | infrastructure
Required skills
Java, Spring Boot, Microservices architecture, REST API development, AWS cloud services (EC2, Lambda, S3, API Gateway, DynamoDB, ECS/EKS, CloudWatch), Docker, Kubernetes, CI/CD pipelines, React, TypeScript, SQL/NoSQL databases, event-driven architecture.
Preferred skills
Amazon Connect, IVR systems, outbound dialers, telecom platforms.
Technologies
Java, Spring Boot, React, TypeScript, AWS, Docker, Kubernetes, Jenkins, Git, Kafka.
Responsibilities
Design and maintain scalable microservices and REST APIs for outbound and self-service workflows; Collaborate with frontend teams to support UI-driven platforms and real-time updates; Lead technical discussions, code reviews, sprint planning, and mentoring of team members.
Seniority
Senior, hands-on IC with leadership responsibilities.
