Guest Service Administrator
Core
Manage guest check-in/out, room allocations, and occupancy data for a camp facility while supporting site operations through forecasting and reporting.
Role type
Guest Service Administrator
Builds
Camp guest experience and operational data accuracy
Domain
Hospitality / Camp Operations
Deliverable
product features
Required skills
Guest data management, Occupancy tracking, Forecasting, Reporting, Room allocation, Property Management Systems, MS Excel, MS Word
Preferred skills
Hospitality software experience, Accounting experience
Responsibilities
Welcome guests and provide site information, Manage check-in and check-out processes, Allocate rooms and issue access cards, Maintain accurate guest and occupancy records, Generate occupancy and utilization reports, Support site planning with data analysis, Assist with administrative review of safety and maintenance documentation
Seniority
Entry-level to Mid-level, hands-on IC