Healthcare Specialist (PHRN) - Iloilo City
Core
Outbound and inbound call center specialist supporting healthcare providers with registration, login, assessment completion, and scoring result inquiries.
Role type
Healthcare Customer Support Representative (Clinical)
Builds
Registration and assessment completion workflows for healthcare providers
Domain
Healthcare / BPO
Deliverable
client delivery
Required skills
Active PRC License, 2 years bedside/clinical experience, outbound/inbound call handling, assessment administration
Preferred skills
6 months BPO healthcare account experience
Responsibilities
Making outbound calls to healthcare providers, accepting inbound calls, assisting with registration and login, guiding assessment completion, explaining scoring results
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