Senior Technical Program Manager
Core
Own end-to-end delivery of a Customer Data Platform (CDP) implementation program, translating business needs into technical execution plans and driving alignment across cross-functional teams and vendors.
Role type
Senior Technical Program Manager (hands-on IC)
Builds
CDP implementation programs, data ingestion pipelines, identity resolution, and audience segmentation workflows
Domain
Marketing Technology (MarTech) / Customer Data Platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
end-to-end program delivery, cross-functional stakeholder management, vendor relationship management, risk management, executive communication, data platform governance, change management
Preferred skills
CDP implementation experience (Segment, mParticle, Salesforce CDP, Adobe Real-Time CDP), data ingestion and identity resolution concepts, hospitality/travel/financial services industry experience, MarTech background, consulting/staff augmentation experience, PMP/PgMP/SAFe certification
Technologies
Segment, mParticle, Salesforce CDP, Adobe Real-Time CDP, AWS, Databricks, Snowflake
Responsibilities
Own end-to-end delivery of CDP initiatives from scoping to activation; build and maintain cross-functional project plans and timelines; oversee data flows and system connectivity between marketing, IT, and vendors; serve as primary point of contact for internal stakeholders and manage vendor relationships; translate vague business requirements into concrete CDP use cases and activation plans; partner with Legal/Compliance to embed data privacy and security protocols
Seniority
Senior, hands-on IC