Legal Priority Operator - 2nd Shift (Hybrid)
Core
Primary point of contact for incoming requests to handle word processing projects including formatting, proofreading, editing, document styling, printing, and conversion to PDF.
Role type
Legal Priority Operator (Word Processing & Document Management)
Builds
Processed legal documents and managed workflow for the department
Domain
Legal Services / Business Process Outsourcing
Deliverable
product features
Required skills
Word processing, proofreading, document formatting, PDF conversion, workload coordination, request analysis, resource direction, quality control, Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), fast typing (60+ wpm)
Preferred skills
Legal software (Visio, Phillips Speech Exec, Bighand, iManage, Adobe Acrobat), legal terminology, transcription experience
Responsibilities
Serve as primary point of contact for incoming requests, coordinate and prioritize workload, interface with requesters to gather assignment details, analyze requests to determine task performance methods, direct requests to proper resources, assist with quality control during high volume, deliver projects within negotiated timeframes, maintain knowledge of firm-supported software
Seniority
Entry-level to Junior, individual contributor