Automotive Service Advisor- BRAND NEW STORE!!
Core
Leading the service department operations, managing a team of technicians, and delivering customer service and sales for automotive repairs.
Role type
Service Advisor / Service Department Manager
Builds
Customer service experiences and operational efficiency for the service department
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Leadership, team management, scheduling, performance evaluation, inventory management, safety compliance, customer relations, OSHA knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, detail orientation, communication
Technologies
Safety equipment, shop area layout tools
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, assigning work, coaching teammates on operational issues, managing parts inventory, ensuring store safety and equipment compliance, working directly with customers on sales and service opportunities
Seniority
Mid-level, hands-on management