Customer Service Rep (1031) - 8771 Hall Rd
Core
Provide exceptional service to customers by addressing inquiries and resolving issues with empathy and professionalism across phone, email, and chat channels.
Role type
Customer Service Representative
Builds
Customer support interactions and resolved issues
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, multitasking, attention to detail, empathy, patience
Preferred skills
Ability to work various shifts including weekends and holidays
Technologies
Computers, telephones, calculators, TDD equipment
Responsibilities
Respond to customer inquiries via phone, email, and chat; Assist customers with product information, order processing, and account management; Identify and escalate complex issues; Maintain accurate records of customer interactions; Collaborate with team members to ensure consistent experiences; Stay updated on company products, services, and policies
Seniority
Entry-level
