Customer Experience Representative - Part Time
On-site
Core
Support restaurant partners and their customers via inbound and outbound phone interactions, handling orders and resolving support issues.
Role type
part-time customer experience representative (contact center)
Builds
customer support operations for restaurant partners
Domain
food delivery / restaurant technology
Required skills
phone communication, ticketing systems, CRMs, spreadsheets, multitasking, accuracy, empathy
Preferred skills
none stated
Technologies
ticketing systems, CRMs, spreadsheets
Responsibilities
handle phone orders, resolve common support issues, document interactions accurately, escalate issues appropriately, meet performance expectations for quality and productivity
Seniority
entry-level