Lead Run Manager H/F
Core
Leading and coordinating the IT Run team to ensure production stability, manage major incidents, and oversee change management for a heterogeneous application park.
Role type
Senior IT Run Manager / Team Lead
Builds
Stable IT operations, incident resolution, and production deployments for a diverse stack including SaaS, ERP, and cloud/on-premise systems.
Domain
IT Operations / Service Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team coordination, incident management, problem management, change management, budget control, vendor management, risk assessment, technical debt reduction, non-regression testing planning, stakeholder communication
Preferred skills
Leadership without direct authority, strategic planning, process improvement, automation tool implementation
Technologies
AWS, OS/400, Linux, MS SQL Server, RPG, Java, NestJS, TypeScript, Next.js, React, Angular, Kong, ClickUp, Confluence, X-Ray, Centreon, ServiceNow
Responsibilities
Coordinate the Run Manager team and arbitrate priorities, manage major incidents and crises, oversee non-regression test campaigns, ensure compliance with security policies, pilot production deployments including off-hours, manage vendor contracts and SLAs, control Run OPEX costs, maintain Run documentation and post-mortem processes
Seniority
Senior, hands-on IC with team leadership
