Training & Adoption Specialist
Core
Provide Tier II technical support and administration for the SAP SuccessFactors Learning Management System (LMS) while leading user training, change management, and adoption strategies to ensure seamless integration and compliance.
Role type
Senior LMS Administrator and Training & Adoption Specialist
Builds
Cloud-based learning management application, training plans, and compliance reporting
Domain
Government and Public Services / Human Capital Management / HR Technology
Required skills
SAP SuccessFactors LMS administration, Tier II technical support, training delivery, change management, adoption strategy, compliance reporting, course creation, system administration, project management
Preferred skills
Government and public services sector experience, functional and technical area expertise in HR technology
Technologies
SAP SuccessFactors, LMS
Responsibilities
Provide Tier II technical support as an on-site Administrator and SME for SAP cloud-based LMS; support course creation, tracking, and compliance reporting; lead user training and change management initiatives; facilitate LMS adoption and utilization tracking; execute analysis and documentation to improve delivery quality and mission outcomes.
Seniority
Senior, hands-on IC
