Compliance Operational Consultant - Dynatrace and Service Now
Core
Manage IT infrastructure access, analyze Segregation of Duties (SoD) risks, and maintain data quality for Dynatrace, ServiceNow, and CMDB.
Role type
Intermediate Compliance Operational Consultant
Builds
IT access controls, risk mitigation measures, and accurate CMDB records
Domain
IT Operations / Compliance / Identity and Access Management
Deliverable
client delivery
Required skills
ServiceNow (request management, incidents, CMDB), Dynatrace (monitoring), IAM, SAP SoD analysis
Preferred skills
Analytical skills, organization, attention to detail, autonomy
Technologies
ServiceNow, Dynatrace, SAP, CMDB
Responsibilities
Manage and dispatch requests for IT infrastructure and application access; Analyze SoD risks and review user access roles; Evaluate SAP access requests and propose risk-mitigation measures; Support updates and operational needs of the IT equipment fleet; Ensure compliance with internal access policies; Manage LAN & Desktop inventory and end-user software licensing; Contribute to the accuracy and maintenance of the CMDB
Seniority
Intermediate, hands-on IC
