Supervisor, Tim Hortons
Core
Supervise food service operations, manage staff scheduling and training, and ensure food safety and cash management standards in a fast-paced cafe environment.
Role type
Front-line operations supervisor (food service)
Builds
Daily cafe operations, staff schedules, inventory levels, and customer service experiences
Domain
Food service / Quick service restaurant
Deliverable
product features
Required skills
Staff scheduling, food safety compliance, cash management, physical inventory, kitchen operations, Microsoft Excel proficiency, written and verbal English communication
Preferred skills
Oracle system experience, prior Tim Hortons or fast-paced food service experience, prior Tim Hortons Baker experience
Responsibilities
Plan and schedule staff to ensure adequate coverage, train staff in best practices, maintain food safety standards, manage cash processes, perform physical inventories, respond to customer and employee concerns
Seniority
Individual contributor, supervisory level