Customer Service Rep(07369) 1595 2nd Ave Ne
Core
Provide exceptional support to customers via phone, email, and chat, resolving inquiries, complaints, and order issues.
Role type
Customer Service Representative
Builds
Customer satisfaction and order fulfillment for North Star Pizza
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, computer proficiency, multi-tasking, patience, empathy
Preferred skills
Previous customer service experience
Responsibilities
Answer incoming calls, emails, and chat messages; Resolve customer inquiries, complaints, and issues; Process orders, returns, and exchanges; Document customer interactions and update account information; Identify and escalate complex issues; Provide personalized solutions to meet individual customer needs
Seniority
Entry-level to Individual Contributor
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