Chargé de clientèle H/F
Core
Handling customer inquiries via phone, email, and web; managing account openings, rental offers, orders, and disputes to ensure customer satisfaction and meet commercial targets.
Role type
Customer Service Representative (Sales & Support)
Builds
Rental equipment services for construction, green spaces, services, industry, and events
Domain
Equipment rental / B2B and B2C services
Deliverable
client delivery
Required skills
Customer relationship management, sales proposal, oral and written communication, dispute resolution, process adherence
Preferred skills
Teamwork, adaptability, commercial sense
Technologies
Phone, email, website
Responsibilities
Answering customer calls, processing requests, managing customer files, following up on rental offers and orders, resolving disputes, communicating with the LOXAM network
Seniority
Entry to Mid-level, first experience required