Expert Customer Quality Management
Core
Controls deployment of quality strategies, manages customer interface for quality matters, and ensures compliance with customer-specific requirements (CSR) for wiring systems.
Role type
Senior Customer Quality Management Specialist
Builds
Customer-specific cable harnesses and wiring systems for the automotive industry
Domain
Automotive industry, electrical wiring systems
Deliverable
client delivery
Required skills
Quality Management, CSR compliance, liability negotiation, audit support, pre-production and production support, 1st tier Q-Contract evaluation
Preferred skills
Stakeholder management, intercultural sensitivity, change management, conflict management
Technologies
None stated
Responsibilities
Controls deployment of LEONI and customer quality strategies, leads internal and external follow-up meetings, manages customer interface for all quality matters, supports internal and customer audits, determines and negotiates LEONI liability for quality and technical complaints, evaluates project-specific requirements with customers
Seniority
Mid-level, hands-on IC