QMC/客户质量工程师_EM_RBCE
Core
Manage customer complaints, warranty claims, and quality interfaces for automotive clients, ensuring containment and corrective actions.
Role type
Customer Quality Engineer
Builds
Customer satisfaction and compliance with quality standards
Domain
Automotive manufacturing / Quality Engineering
Deliverable
client delivery
Required skills
8D problem solving, PPAP, QGC5, failure analysis, warranty cost assessment, stakeholder interface
Preferred skills
E-axle knowledge, automotive sales experience
Technologies
2-14-60 rule, D2/4Q reports, RB (Return Based)
Responsibilities
Receive and analyze customer complaints, implement containment and corrective actions, manage warranty agreements and cost reimbursements, support PPAP and quality audits, track MIS data and special requirements
Seniority
Entry to Mid-level
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