Réceptionniste (H/F)
Core
Accueillir, renseigner et accompagner les clients tout au long de leur séjour, gérer la gestion administrative du séjour (check-in/check-out, attribution des chambres, facturation) et répondre aux demandes clients.
Role type
Front office receptionist (seasonal)
Builds
Guest check-in/check-out, room assignment, billing, front office operations
Domain
Luxury hospitality / Hotel industry
Deliverable
client delivery
Required skills
Administrative management, customer service, conflict resolution, quality standards compliance, coordination with hotel services
Preferred skills
Tourism degree (BTS), hospitality school background, first experience in similar role
Technologies
None stated
Responsibilities
Check-in and check-out management, room assignment, billing operations, handling client requests and complaints, ensuring quality standards and internal procedures
Seniority
Seasonal, entry to mid-level