Adjoint au directeur de résidence H/F
Core
Ensuring quality of welcome and accommodation, managing operations, and leading the team for a 3* or 4* residence serving business and leisure clients.
Role type
Deputy Residence Director
Builds
Hospitality services for business and leisure travelers
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Team management, conflict resolution, OTA management, debtor account management, recruitment and training, commercial partnership development, risk prevention
Preferred skills
Leadership, mediation, commercial development
Technologies
OTAs
Responsibilities
Guarantee quality of welcome and accommodation, manage staff scheduling and allocation, handle OTA management, manage debtor accounts and disputes, oversee HR functions (recruitment, training, scheduling), respond to commercial and MICE requests
Seniority
Mid-level management
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