Field Collection - Bengkulu
Core
Visiting delinquent debtors to validate conditions, analyze accounts, and collect outstanding payments for unsecured loans.
Role type
Field Collection Agent
Builds
Cash recovery for unsecured loan portfolios
Domain
Banking / Consumer Lending
Deliverable
client delivery
Required skills
field collection, payment negotiation, account analysis, debtor tracking, data verification, reporting
Preferred skills
fintech industry experience, driving
Technologies
collection systems, Microsoft Office
Responsibilities
Visit debtors with overdue payments >20 days to validate conditions and collect payments; Negotiate payment options with customers; Monitor payment promises and follow up; Track customer whereabouts and verify contact details; Report visit results and log activities in the collection system; Coordinate with internal collection units.
Seniority
Entry-level / Individual Contributor