SUPERVISOR DE OPERACIONES
Core
Drive organic growth and ensure standard operations for SGS in Guatemala and Central America, managing customer service and business objectives while adhering to local regulations and organizational guidelines.
Role type
Operations Supervisor
Builds
Operational processes and customer service delivery for SGS in Central America
Domain
Industrial services / Inspection
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Industrial engineering background, 5+ years in operations, market research, problem analysis, negotiation, sales/persuasion, result orientation
Preferred skills
Visionary mindset, customer service excellence
Technologies
Microsoft Office, billing software
Responsibilities
Manage operations and customer service across Guatemala and Central America; Ensure compliance with local laws and SGS standards; Drive organic growth and maintain company reputation
Seniority
Mid-level, hands-on IC