Assistant Manager
Core
Full-time hourly role serving as key holder and manager on duty for an automotive retail service and repair store, ensuring operational standards and guest satisfaction.
Role type
Assistant Manager (Store Operations)
Builds
Vehicle services and repairs, tire sales, and store operations for Monro's automotive retail locations.
Domain
Automotive retail and service
Deliverable
product features
Required skills
scheduling optimization, sales promotion, inventory management, team direction, workflow organization, safety compliance, basic automotive maintenance, problem solving, customer service, time management
Preferred skills
ASE certification, State Inspection License
Technologies
None
Responsibilities
Schedule guest appointments to optimize technician abilities; achieve sales goals by recommending products; attend to guest needs in sales, service, and complaints; build guest relationships; assist technicians in conveying repair needs; ensure store cleanliness and readiness; assist with inventory management; provide direction to technicians; organize store workflow; adhere to company policies and safety standards; perform Store Manager functions as needed.
Seniority
Entry-level management, hands-on IC