Case Coordinator | Social Services [COC0060257]
Core
Provide case management support for government and public services clients, focusing on assigning and tracking cases, maintaining databases, and coordinating service provider activities.
Role type
Case Coordinator (Social Services)
Builds
Case management support services for government clients
Domain
Government and Public Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data entry, scheduling, multitasking, case tracking, database maintenance, summary preparation, client communication
Preferred skills
Grant compliance documentation, quality assurance audits
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat
Responsibilities
Assign and track cases for service providers, maintain case management databases, prepare summaries for supervisory review, coordinate scheduling of appointments and meetings, serve as a communication bridge between clients and service staff
Seniority
Mid-level, 2+ years experience