Manager Customer Training, East Japan
Core
Lead and support training center operations, develop training program strategies, and manage the customer training team for Intuitive's da Vinci robotic surgery systems in East Japan.
Role type
Manager, Customer Training
Builds
Training programs and strategies for surgeons and OR staff using da Vinci systems
Domain
Medical device / Robotic surgery / Healthcare education
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, team building and mentoring, cross-functional collaboration, data analysis (CRM), adult learning principles, knowledge of anatomy and surgical applications, management of training centers
Preferred skills
Medical-device experience, knowledge of adult learning principles
Technologies
da Vinci System, CRM data platforms
Responsibilities
Develop training program strategies with surgical societies, hire and develop the training team, establish new training centers, manage trainer schedules and CIP goals, analyze CRM data for resource utilization, conduct surveys to measure program effectiveness, support training execution at hospitals and external labs
Seniority
Manager, regional leadership