Information Technology Support Specialist Level 3 | Government and Public Services [INL174079]
Core
Lead IT support operations and oversee the maintenance, configuration, and troubleshooting of IT systems for the U.S. Department of State's Bureau of International Narcotics and Law Enforcement Affairs (INL) and other International Governmental Organizations.
Role type
Senior IT Support Specialist (Level 3)
Builds
IT support services and program/project management solutions for government clients
Domain
Government and Public Services / International Relations
Deliverable
client delivery
Required skills
IT management, network security, enterprise IT systems, project leadership, team mentoring
Preferred skills
International governmental organizations sector experience, government or international IT projects experience
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio, data analytic tools
Responsibilities
Lead IT support operations, oversee maintenance and configuration of IT systems, troubleshoot IT issues, mentor junior IT staff, manage IT projects
Seniority
Mid-Level Professional