Staff Consultant
Core
Handle customer inquiries via phone, email, and chat; generate leads through outbound calls, emails, and social media; manage the sales pipeline from lead generation to closing.
Role type
Sales Consultant
Builds
Sales pipeline and customer relationships
Domain
Digital Product Engineering / B2C Sales
Deliverable
client delivery
Required skills
Customer service, sales lead generation, CRM proficiency, Microsoft Office suite, independent work, teamwork
Preferred skills
Associate's or bachelor's degree in a related field
Responsibilities
Respond to customer inquiries via phone, email, and chat; Foster strong relationships with customers to understand their needs and recommend appropriate products or services; Generate leads through various channels, including outbound calls, emails, and social media; Effectively manage a sales pipeline from lead generation to closing; Meet and exceed monthly sales targets and KPIs; Maintain accurate records of customer interactions and sales activity using a CRM platform; Collaborate with other team members to resolve customer issues and provide an exceptional customer experience; Participate in sales development programs to continuously improve knowledge and skills.
