Оператор контактен център /изходящи обаждания и имейли/, 4 и 6-часов работен ден
Core
Outbound telemarketing and email support for IKEA customers, handling post-sales inquiries and resolving issues via phone or email.
Role type
Customer service representative (outbound)
Builds
Customer communication and support for IKEA retail operations
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
CRM system proficiency, outbound calling, email communication, teamwork, initiative
Responsibilities
Make outbound calls to customers, respond to customer emails, resolve customer inquiries, use CRM system to process requests
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