Publications Order Clerk - OSHA DAP
Core
Process orders for OSHA publications via internet, fax, telephone, and mail while providing customer service and data input support.
Role type
Administrative Clerk (Publications Order Processing)
Builds
OSHA publication orders and customer service responses
Domain
Federal Government / Occupational Safety and Health Administration
Deliverable
client delivery
Required skills
Data entry, Customer service, Calendar management, Travel arrangements, Reporting, Project planning, Supply management, Computer operations, Debt collection
Preferred skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher, Adobe), Data analytic tools, Visio
Responsibilities
Support data input for publication requests, Assist staff and public with order requests, Manage travel arrangements, Handle debt collection
Seniority
Entry-level to Junior, 1+ year experience
