Staff Product Manager, RevOps & Finance Systems

## Responsibilities - Define, own, and maintain the multi-quarter internal product roadmap for QTC and Finance Systems, covering Salesforce CPQ, Zuora Billing, Zuora Revenue, NetSuite, and the CDot metering platform. - Translate business strategy from Finance, Revenue Operations, Deal Desk, and Sales into sequenced, prioritized system capabilities with clear outcomes and success metrics. - Balance competing program demands—stabilization, net-new capability delivery, and technical debt reduction—with transparent trade-off frameworks. - Drive quarterly and annual planning ceremonies, partnering with Engineering Managers and Business Systems Analysts to align capacity with roadmap commitments. - Serve as the primary internal product voice for all QTC and Finance Systems initiatives, partnering closely with Finance, Accounting, Revenue Operations, Deal Desk, and Legal. - Lead discovery, requirements workshops, and business process design sessions to translate complex financial and commercial requirements into actionable system specifications. - Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions. - Navigate cross-functional stakeholder dynamics including SOX compliance, audit controls, and revenue recognition governance (ASC 606/IFRS 15). - Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication. - Model and instill product management best practices—user story writing, prioritization frameworks (e.g., RICE, MoSCoW), sprint review discipline, and outcome tracking—across the team. - Partner with leadership to evolve the operating model of the team from project-execution-focused to product-thinking-led, raising the bar for how ETA delivers business value. - Provide structured feedback and growth coaching to BSAs on career development, helping analysts grow toward senior and lead levels. - Lead product strategy for major multi-quarter programs (e.g., consumption-based billing iterations, CLM/Order Forms, Zuora Product Catalog refactors, ERP optimization) from discovery through go-live. - Define and maintain program-level dependency maps across concurrent workstreams, surfacing risks early and driving cross-team resolution. - Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release. - Support post-launch stabilization and continuous improvement cycles, prioritizing defect resolution and incremental enhancements based on business impact. ## Requirements - Seasoned product leader with deep Quote-to-Cash or Finance domain knowledge. - Thrives at the intersection of business strategy and technical execution. - Energized by mentoring high-performing teams through complex, multi-program environments. ## Nice to Have - Experience with AI integration in product workflows. - Familiarity with DevSecOps and software development platforms. - Strong cross-functional collaboration and stakeholder management skills. ## Benefits - High-performance culture driven by values and continuous knowledge exchange. - Opportunity to collaborate with industry leaders to solve complex problems. - Career acceleration and innovation-focused environment.