CRM Manager / Functional Consultant - Microsoft Dynamics
Core
Lead and manage implementation projects for Microsoft Dynamics 365 CRM, overseeing functional capabilities, process design, and AI mechanisms.
Role type
Senior Functional Consultant / Project Manager (Microsoft Dynamics 365)
Builds
Production CRM systems and AI-driven business processes for enterprise clients
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Deliverable
production ML models | product features
Required skills
Microsoft Dynamics 365 CRM expertise, project management, functional analysis (fit/gap), team coordination, process design, Proof of Concept (PoC) creation, sales proposal support
Preferred skills
AI tool application in business contexts, low-code/BPM knowledge
Technologies
Microsoft Dynamics 365, AI automation tools
Responsibilities
Lead and manage Dynamics 365 CRM implementation projects, coordinate work of analysts, configurators, developers, and testers, design processes and AI mechanisms within the CRM, prepare and present PoCs to clients, support sales proposal preparation
Seniority
Senior, hands-on IC with project leadership
