Techno Functional Consultant - ABS

## About the role Lead strategic Dynamics 365, Copilot, and AI-focused engagements, advising clients on best practices for productivity, security, compliance, and AI adoption. - Plugin and connector-based integrations - Grounding copilots with enterprise data and knowledge sources Design and implement Agentic AI solutions, including: - Multi-agent architectures and orchestration patterns - Custom AI agents with reasoning, memory, and tool-use capabilities - Integration of agents with business processes and systems Go deep into hands-on development, including: - Extending Copilot and Power Platform with custom APIs, services, and Azure components Deliver low-code / no-code solutions using Power Platform, including Power Apps, Power Automate, Dataverse, and Power Pages, while ensuring enterprise-grade security and governance. Lead customer envisioning workshops, support architecture design sessions, and technical deep dives covering Dynamics 365, Copilot, and AI transformation roadmaps. Provide technical leadership across project delivery, ensuring solution quality, security-by-design, and alignment with customer objectives. Mentor and coach consultants and engineers, raising capability across Dynamics 365, Power Platform, Copilot, and Agentic AI. ## Requirements - Proven leadership delivering complex Dynamics 365 solutions, including Customer Engagement (Sales, Customer Service, Field Service, Marketing) and/or Finance & Operations, spanning solution architecture, extension, integration, and lifecycle ownership. - Deep expertise in identity and access management, including Entra ID (Azure AD), role-based security models, Conditional Access, MFA, and enterprise security patterns. - Experience with Conversational AI and GenAI use cases (NLU, dialog design, summarization, knowledge retrieval) - Integration experience using REST APIs, and enterprise connectors - Familiarity with Azure fundamentals and AI services is preferred ## Nice to have - Familiarity with Azure fundamentals and AI services ## What we offer This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.