Manager, Platform Enablement
Core
Lead and develop the Platform Enablement team, serving as the bridge between client-facing organizations and core Engineering to optimize the product-to-support lifecycle.
Role type
Manager, Platform Enablement
Builds
Standardized triage frameworks and systemic improvements for the product-to-support lifecycle
Domain
Financial services / Machine learning / Customer experience
Deliverable
product features
Required skills
Technical leadership, team development, bridging engineering and operations, process standardization, AI-augmented culture building
Preferred skills
Service-oriented mentality, technical grit, experience in deep-tier engineering logic
Responsibilities
Lead and develop the Platform Enablement team, transition from individual execution to standardizing triage frameworks, drive systemic improvements to optimize the product-to-support lifecycle, foster an AI-augmented culture to enhance triage efficiency
Seniority
Manager, leadership-oriented
