Customer Success Manager (Revenue Suite)
Core
Drive customer success and revenue growth for Stripe's Revenue Suite (payments, tax, compliance, financial reporting) by building scalable processes, managing account health, and acting as a trusted product advisor.
Role type
Senior Customer Success Manager (Revenue Suite)
Builds
Scaled Revenue Suite customer success motion and processes
Domain
Fintech / Payments / Financial Infrastructure
Deliverable
product features
Required skills
complex regulated SaaS/Fintech product experience, business strategy analysis, technical conversation leadership, data navigation, process building, stakeholder management
Preferred skills
experience in consulting, account management, or sales
Technologies
Stripe Revenue Suite (payments, tax, compliance, financial reporting)
Responsibilities
Scope, build, and execute processes to drive user success at scale; Manage account health via proactive outreach; Deliver digital and 1:many content as a trusted product advisor; Support customer expansion by identifying and surfacing growth opportunities
Seniority
Senior, hands-on IC
