Guest Experience Host
Based in Australia
Core
Greeting and registering owners and guests, providing local attraction information, and generating sales appointments for resort sales centers.
Role type
Front-line hospitality host (part-time)
Builds
Seamless check-in process and sales pipeline for vacation ownership resorts
Domain
Hospitality / Vacation ownership
Deliverable
product features
Required skills
Guest registration, local area knowledge, sales appointment generation, PMS system usage, computer literacy, problem-solving
Preferred skills
Previous hotel experience, familiarity with Hirum/Fidelio/Opera systems
Responsibilities
Greeting and registering guests, providing local attraction information, completing department paperwork, generating sales appointments, collaborating with resort operations team, meeting KPIs
Seniority
Entry-level, part-time