Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)
Core
Provide live professional monitoring and emergency response support for home security customers via advanced technology.
Role type
Entry-level security monitoring specialist
Builds
24/7 live monitoring center operations for home security customers
Domain
Home security / Emergency response
Deliverable
client delivery
Required skills
Emergency response decision-making, data entry, image review and annotation, regulatory licensing compliance, background check clearance
Preferred skills
Prior monitoring experience (6-12 months), multitasking in fast-paced environments
Technologies
Microsoft Office, Excel, computer system database
Responsibilities
Receive and respond to emergency and non-emergency camera events, interact with customers to resolve problems and dispatch emergency services, enter clear and concise data in computer system database, review and annotate images, obtain and maintain multiple state regulatory licensing
Seniority
Entry-level, structured environment