Claims Manager / Mitarbeitende telefonischer Kundenservice (m/w/d)
Hybrid
Core
You provide immediate telephone support to drivers experiencing vehicle damage, collecting data, offering emotional support, and coordinating repairs to get them back on the road.
Role type
Claims Manager / Customer Service Specialist
Builds
Repair coordination and driver support services
Domain
Automotive insurance / Customer service
Deliverable
client delivery
Required skills
Telephone communication, empathy, problem-solving, quick learning, technical affinity, teamwork, responsibility
Preferred skills
None stated (via careerplan.io/jobs/732720-claims-manager-mitarbeitende-telefonischer-kundenservice-mwd-at-claimini-gmbh)
Technologies
None stated
Responsibilities
Answering driver calls regarding vehicle damage, collecting incident data, coordinating repair logistics, providing emotional support to drivers
Seniority
Entry-level / Individual Contributor